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Connect A Usb Storage Device That Contains An Update “[Read More]
If your PS4 displays “Connect a USB storage device”, it indicates that it was unable to find one compatible with its system. This could happen for various reasons such as:
The USB storage device may be misformatted.
It may not be properly connected. Or it could be full with files. Or it might have become damaged over time.
If you are seeing an “Install a USB storage device” message on your screen, there are a few solutions you may try in order to remedy the situation:
Format the USB Storage Device The PS4 can only read USB storage devices formatted using FAT32 file system, so if yours has another file system it must be converted. You can do this using either a computer or an external formatting tool.
Make Sure It Is Connected Properly
Before beginning, ensure your USB storage device is connected correctly to the PS4. Specifically, ensure it plugs into one of the front USB ports on the console.
Free up space on your USB storage device.** Before you can store games or data onto a full USB storage device, it will need to be decluttered by deleting unnecessary files or folders from it. To accomplish this task, delete any unnecessary folders from it by using File Explorer to identify and delete unnecessary items on it.
Consider Damage
If, after trying all the methods above and still receiving an “Connect a USB Storage Device” message, it could be that your USB storage device has become damaged; in this instance, you will likely require replacing it.
If these steps have failed to resolve your problem, Sony customer support may offer additional assistance.
Simple Language Article (SSA)
Your PS4 may display the message, “Connect a USB Storage Device”, if it can’t find an external hard drive compatible with its system. This could happen for various reasons:
Your USB storage device has not been formatted correctly. It may also not be connected properly. Furthermore, its capacity could be full. or it might even have become damaged over time.
If you see the “Connect a USB Storage Device” message, try these solutions:
Format Your USB Storage Device. The PS4 can only read USB storage devices that have been formatted with FAT32 file system. If your USB storage device was formatted using another file system, formatting it using either a computer or an USB formatting tool may be necessary for use on the PS4.
Verify Your Connection. Make sure the USB storage device is securely plugged into one of the front USB ports on the PS4.
Clear out space on the USB storage device. Before using your USB storage device to store PS4 games or data, it may be necessary to free up some space by deleting unnecessary files and folders from it. This can be accomplished by using its formatting feature or manually.
Check for Damage
If after trying all the suggestions above and still seeing “Connect a USB storage device” messages, it could be that one or more of your USB storage devices is damaged; in such a situation, replacing them may be necessary.
If these steps do not solve your issues, Sony customer support may provide further assistance.
FAQ
Here are the answers to some frequently asked questions about what to do if your PS4 says, “Connect a USB storage device:::
Q: What does it mean when my PS4 tells me to connect a USB storage device
When your PS4 prompts you to connect a USB storage device, this indicates that it has not found one compatible with it. This could happen for various reasons such as:
- Your USB storage device has not been formatted correctly, or connected securely, as required, umplut/ it has become full/ damaged/ it has failed.
Q: How can I fix my PS4 when it says: ‘Connect a USB storage device?
If you’re seeing the message “Connect a USB storage device”, there are a few steps you can take to try to fix it:
- Format the USB storage device.** The PS4 can only read USB storage devices formatted with FAT32 file system; otherwise, you will need to format it to FAT32 using either a computer or specialized formatting tools.
2.Check Your ConnectionMake sure the USB storage device is connected securely with the PS4. To do this, plug it into one of the available ports on the front of the console. - Free up space on the USB storage device.** Before using a full USB storage device to store PlayStation4 games or data, some space must first be cleared out by removing unnecessary files and folders. This can be accomplished by deleting unnecessary items on it such as unnecessary folders.
- Check for Damage. If all other methods fail and you still receive the “Connect a USB storage device” message, it could be that your USB storage device has become damaged and needs replacing. In such a case, all options should be exhausted before making this purchase decision.
Q: To ensure compatibility, what are the criteria for USB storage devices compatible with PS4?
For optimal compatibility with PS4, USB storage devices must meet certain criteria:
- Format it using FAT32 file system and make sure it has at least 1GB storage capacity.
Connect it via either USB 2.0 or 3.0 for use on PS4.
Q: What can I do if I am still having problems after trying all of the steps above?
If the problems persist after trying all the above solutions, contact Sony Customer Support for further assistance.
Hope this helps!
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