Digital River Charge Be fully informed!”
Digital River is a global provider of e-commerce and payment processing services. Their merchant partners range from software companies and subscription services, to retailers. If you see charges from Digital River on your credit card statement, chances are it’s because you made a purchase from one of these merchants.
Here are some of the companies who use Digital River to manage payments:
- Adobe, AVG, Kaspersky, Microsoft and Norton all provide protection.
If you are unclear as to why Digital River has charged your account, contact them directly or look at your credit card statement for the merchant name associated with each charge; this should provide insight as to who processed it.
If you suspect fraud on any charge to your card account, if applicable. They will investigate to ascertain its legitimacy; should they find it suspicious and remove it, as well as issue you a refund accordingly.
Here are a few tips to help you avoid fraud:
- When shopping online, only shop from reliable websites and enter your credit card information only when necessary on unfamiliar ones.
- Establish strong passwords regularly that you change regularly as well as enable two-factor authentication when possible.
- Reconcile your credit card statement regularly to check for unexpected charges or unauthorised purchases.
If you notice an unfamiliar charge from Digital River on your credit card statement, don’t be alarmed; chances are it’s legitimate and one of their merchant partners has made the transaction. If this causes concern for you, however, don’t hesitate to reach out directly and inquire further with them.
What Is Digital River?
Digital River is a global provider of e-commerce and payment processing services for businesses like software firms, subscription services providers, retailers and more.
Why have I noticed charges from Digital River on my credit card statement?
If Digital River appeared as a charge on your credit card statement, it’s likely because of an order placed with one of their merchant partners who utilize Digital River as their payment processor:
What should I do if I’m confused as to the reason behind being charged by Digital River?
If you have questions regarding why Digital River charged your credit card, get in touch with them directly or look at your statement for any merchant names that appear next to the charges; this will provide an indication as to which company processed payment.
What steps should I take if I suspect fraud?
If you suspect fraud on any charge to your card account, if possible it would be best to directly dispute it with your credit card company. They will investigate and determine whether it was legitimate; otherwise they will remove it and issue you a refund accordingly.
Do I Know How To Avoid Fraud? Here are a few suggestions to help prevent fraud:
- When shopping online, only visit trusted websites and enter credit card data only on secure servers that you trust. Use strong passwords regularly and consider taking measures such as two-factor authentication when available.
- Keep an eye out for any unexpected charges on your statement.
If you notice an unfamiliar charge from Digital River on your credit card statement, don’t panic! Chances are it was one of their merchant partners making an unexpected transaction; but if any doubt remains, please reach out directly for clarification or contact Digital River directly for more information.
Hope this was helpful! If any other inquiries arise, feel free to let me know and I will do my best to address them quickly.
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